FAQ

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Rewards

Will I always be rewarded for taking part in research?

In general you will be rewarded by a credit to your Irish Opinions account.
The rewards work like this:

• At the beginning of every survey we ask certain questions to validate your eligibility to carry on the survey. Once selected to progress, simply complete any research - other than a Hot Topic questionnaire - and we will reward you with an amount, clearly stated up-front, which will be credited directly to your Valued Opinions account within 28 days.

• We do not offer rewards for 'Hot Topic' questions.

If we identify that a respondent is not honest in his/her approach to research, for example by providing meaningless answers or trying to do multiple completions of the same survey, we can not reward this respondent. However, withholding a reward from someone occurs very rarely and is only used as a means to stop the few dishonest people from spoiling the opportunity for everyone else.

Category: Rewards

Why haven't I received any credit yet?

When you have successfully completed a survey, the reward is held in pending status until the entire study has drawn to a close and the data has been processed. Please keep in mind that studies can take up to a month to finish, depending on the size and complexity of the study. Your Valued Opinions account will generally be credited within 28 days of successfully completing a survey.

If you have not received your credit after 28 days or a credit you were expecting has not shown up in your pending credit, please contact us so that we can investigate the delay.

Category: Rewards

How do I check my account balance?

You can view your account balance anytime by logging into your account and checking My Rewards section.

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I have just finished a survey. Why is the reward not showing a pending credit?

Some surveys may be hosted by our affiliates, and may not show up in your pending credits.

Please rest assured that if you have completed the survey successfully  the reward will be added to your balance 28 days after the survey closes.

Category: Rewards

When will my rewards be paid?

When your account reaches  €10 we will send your voucher to the address that you have registered with us in accordance with the Terms and Conditions. If you unsubscribe from the service before you have accumulated a €10 balance or if for reasons beyond our control we are required to suspend the service before this, we will not be able to pay the reward.

We reserve the right to offer a substitute reward of equivalent value to the payment method you have chosen. This may occur if, for some unforeseen reason, we are unable to obtain your first choice of reward, e.g. the company issuing vouchers to us ceases to offer vouchers.

We reserve the right to change the value of rewards paid for research that you undertake, although it is not our intention to do this.

Please note that it is your responsibility to pay any personal taxation liability that may arise as a result of us paying you your reward.

Category: Rewards

Can I accumulate as much credit as I want?

Yes. You can accrue as much credit as you wish until you decide to claim your rewards.

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How can I redeem my rewards?

To redeem your rewards, you need to log in to your Irish Opinions account. Under 'Rewards', please click on the link 'Claim your Rewards' that will appear when your balance reaches €10.00. You will be then prompted to choose and order  a voucher.

Category: Rewards

I have redeemed my voucher. When will I receive it?

If you ordered a paper voucher, please allow up to  28 days for delivery.
If you ordered a digital voucher, you should have received a confirmation email with the voucher code via email. The code of your voucher can also be found in Reward History section in your account.

If you have not received your voucher after 28 days, please get in touch using the  contact form  with 'Voucher delay' as subject line, as well as the type of voucher and the date you ordered it.

Category: Rewards

How often is the prize draw held?

Prize draws are held quarterly: in February, May, August and November.

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How do I enter the prize draw?

You will also be automatically entered in the Prize Draw when you register with Irish Opinions.

Category: Rewards